About Food Delivery Canada
Connecting communities through exceptional food delivery experiences since our founding. We're dedicated to bringing your favorite meals to your door with speed, reliability, and care.
Our Story
Food Delivery Canada Inc. was founded with a simple yet powerful vision: to revolutionize how Canadians access their favorite meals. What began as a small startup in Toronto has grown into a trusted platform serving thousands of customers across the country. Our journey has been marked by continuous innovation, unwavering commitment to quality, and a deep understanding of the communities we serve.
We recognized early on that food delivery wasn't just about logistics—it was about creating meaningful connections between restaurants and customers. Every order represents an opportunity to exceed expectations, whether through lightning-fast delivery times, careful handling of food, or exceptional customer service. Our team works tirelessly to ensure that every interaction with Food Delivery Canada reflects our core values of reliability, excellence, and customer-first thinking.
Today, we're proud to partner with hundreds of restaurants, from beloved local eateries to established chains, helping them reach new customers and grow their businesses. Our platform has delivered millions of meals, created thousands of job opportunities for delivery partners, and built a community of food lovers who trust us with their dining experiences.
Our Mission
To make quality food delivery accessible, affordable, and reliable for every Canadian. We strive to empower restaurants of all sizes while creating seamless experiences that delight our customers and provide meaningful work for our delivery partners. Our mission drives us to innovate continuously, maintain the highest standards of service, and build lasting relationships within the communities we serve.
Our Vision
To become Canada's most trusted food delivery platform, recognized for exceptional service, innovation, and positive community impact. We envision a future where Food Delivery Canada is the first choice for customers seeking convenience, where restaurants thrive through our platform, and where our delivery partners enjoy flexible, rewarding opportunities. We're committed to building a sustainable business that benefits everyone in our ecosystem.
Our Values
- •Integrity: We operate with honesty and transparency in all dealings
- •Excellence: We pursue the highest standards in everything we do
- •Community: We invest in and support the neighborhoods we serve
- •Innovation: We embrace change and continuously improve our services
- •Respect: We value and appreciate our customers, partners, and team members
Our Impact by the Numbers
Meals Delivered
Bringing quality food to customers across Canada
Partner Restaurants
From local favorites to established brands
Delivery Partners
Providing flexible work opportunities
Average Rating
Trusted by millions of satisfied customers
Meet Our Leadership Team
Sarah Chen
CEO & Founder
Sarah founded Food Delivery Canada with a vision to transform the food delivery landscape. With over 15 years of experience in logistics and entrepreneurship, she leads our company with a customer-first philosophy and commitment to sustainable growth. Sarah's strategic vision has guided us through rapid expansion while maintaining our core values.
Michael Rodriguez
Chief Operations Officer
Michael oversees all operational aspects of our delivery network, ensuring efficiency and reliability. His expertise in supply chain management and team leadership has been instrumental in scaling our operations across multiple provinces. Michael is passionate about optimizing processes and supporting our delivery partners.
Emily Thompson
Chief Technology Officer
Emily drives innovation through cutting-edge technology solutions. With a background in software engineering and AI, she's developed our platform's sophisticated routing algorithms and mobile applications. Emily's vision for technology helps us stay ahead of the curve and deliver superior user experiences.
David Park
Head of Customer Experience
David leads our customer support and experience initiatives, ensuring every interaction exceeds expectations. His empathetic approach and deep understanding of customer needs have shaped our support systems and service standards. David believes that great customer service is the foundation of our success.
Jessica Martinez
Head of Restaurant Partnerships
Jessica manages relationships with our restaurant partners, helping them succeed on our platform. Her sales and partnership expertise has enabled us to expand our restaurant network while providing partners with the support they need. Jessica is dedicated to creating win-win relationships.
James Wilson
Head of Community Initiatives
James oversees our community programs and social responsibility efforts. His passion for giving back has led to partnerships with local charities, food security initiatives, and environmental sustainability programs. James believes businesses have a responsibility to strengthen the communities they serve.
Why Choose Food Delivery Canada?
Lightning-Fast Delivery
Our optimized routing and dedicated delivery partners ensure your food arrives hot and fresh. Average delivery time of 25-35 minutes in urban areas.
Extensive Restaurant Selection
Access hundreds of restaurants across Canada, from local favorites to international cuisines. We're constantly adding new partners to expand your choices.
24/7 Customer Support
Our dedicated support team is available around the clock to assist with any questions or concerns about your order.
Transparent Pricing
No hidden fees. We clearly display all costs including delivery charges, taxes, and promotions before you complete your order.
Secure Payment Options
Multiple payment methods including credit cards, digital wallets, and more. All transactions are encrypted and secure.
Loyalty Rewards Program
Earn points on every order and redeem them for discounts, free meals, and exclusive offers. Our members enjoy special perks year-round.
Our Commitment to Sustainability
Food Delivery Canada is committed to minimizing our environmental impact and building a sustainable future. We're taking concrete steps to reduce our carbon footprint and support eco-friendly practices across our operations.
Green Delivery Fleet
We're transitioning our delivery fleet to electric vehicles and bicycles. Our goal is to have 50% of deliveries completed using zero-emission vehicles by 2025. In urban areas, we prioritize bike and e-scooter deliveries for shorter distances.
This initiative reduces emissions, improves air quality in our communities, and supports our delivery partners with modern, efficient equipment.
Eco-Friendly Packaging
We work with restaurants to use sustainable, compostable, and recyclable packaging materials. Our platform encourages customers to opt for minimal packaging and provides information about proper disposal.
By reducing single-use plastics and promoting sustainable alternatives, we're helping restaurants and customers make environmentally responsible choices.
Carbon Offset Programs
For every delivery completed, we invest in verified carbon offset projects. Customers can also opt to contribute to our sustainability fund at checkout, with 100% of proceeds going to environmental initiatives.
Our carbon offset partnerships support reforestation projects and renewable energy initiatives across Canada.
Food Waste Reduction
We partner with restaurants to minimize food waste through better inventory management and surplus food donation programs. Our app features a "Closing Soon" section highlighting discounted meals from restaurants with surplus inventory.
This initiative helps restaurants reduce waste while providing customers with great deals and supporting food security in our communities.
Our Community Impact
Food Security Initiatives
We partner with local food banks and charities to donate surplus meals and support food security programs. In 2023, we contributed over 50,000 meals to communities in need across Canada.
Employment Opportunities
We've created over 15,000 flexible job opportunities for delivery partners. Our platform provides income opportunities for students, immigrants, and individuals seeking flexible work arrangements.
Education & Training
We invest in training programs for our delivery partners, offering courses in customer service, safety, and financial literacy. We've provided over 5,000 hours of training in the past year.
Supporting Local Restaurants
Small and independent restaurants are the heart of our platform. We provide them with:
- •
- •Marketing support and promotional opportunities to reach new customers
- •Fair commission rates that allow restaurants to maintain profitability
- •Dedicated partnership support to help them grow their business
- •Real-time analytics and insights to optimize menu offerings and pricing
Many of our restaurant partners have reported significant growth in revenue and customer reach since joining our platform. We're committed to their long-term success and view ourselves as their growth partners.
Our Technology & Innovation
Advanced Routing Algorithm
Our proprietary routing system uses machine learning and real-time data to optimize delivery routes. This technology ensures faster delivery times, reduced fuel consumption, and improved reliability. The algorithm considers traffic patterns, weather conditions, and delivery partner availability to make intelligent decisions.
Real-Time Tracking
Customers can track their delivery in real-time with our GPS-enabled app. You'll know exactly where your order is at every moment, from the restaurant to your door. Push notifications keep you updated on key milestones.
AI-Powered Recommendations
Our recommendation engine learns your preferences and suggests restaurants and dishes you'll love. Machine learning algorithms analyze your order history, ratings, and browsing behavior to personalize your experience.
Mobile App Excellence
Our iOS and Android apps are designed with user experience at the forefront. Intuitive navigation, one-click ordering for favorites, and seamless payment integration make ordering as easy as possible. The app includes accessibility features for users with different needs.
Data Security & Privacy
We employ industry-leading encryption and security protocols to protect your personal and payment