Get in Touch with Food Delivery Canada
We're here to help! Whether you have questions about your order, need support, or want to partner with us, our dedicated team is ready to assist you. Reach out to us through any of the channels below.
Visit Us
Stop by our office in downtown Toronto
100 Queen St W
Toronto, ON M5H 2M9
Canada
Customer Service Hours
Weekdays (Monday - Friday)
9:00 AM - 10:00 PM
Weekends (Saturday - Sunday)
10:00 AM - 11:00 PM
We strive to respond to all inquiries within 24 hours. For urgent matters, please call us directly during business hours.
Send Us a Message
Have a question or feedback? Fill out the form below and our team will get back to you as soon as possible. We value your input and are committed to providing the best service possible.
Frequently Asked Questions About Contacting Us
Q
For urgent matters, calling us directly at +1-416-867-5309 during business hours is the fastest way to reach our team. We typically answer within 2-3 minutes during peak hours.
Q How long does it take to receive a response?
We aim to respond to all emails within 24 hours. Most inquiries are answered within 4-8 business hours. Phone calls are handled immediately during our customer service hours.
Q
For order tracking, we recommend logging into your account on our website or mobile app. However, if you're experiencing issues with tracking, our support team can assist you through any contact method.
Q Do you offer support in other languages?
While our primary support is in English, we have team members who speak multiple languages. Please mention your preferred language in your message, and we'll do our best to assist you accordingly.
Q What if my issue is urgent and it's after business hours?
For urgent issues outside business hours, you can still email us at support@fooddeliverycanada.com or leave a voicemail. We'll prioritize your message and respond as soon as possible.
Q Can I schedule a call with your team?
Yes! If you need a scheduled consultation or have complex issues requiring a dedicated discussion, please mention this in your contact form or call us directly to arrange a convenient time.
Our Toronto Office
Food Delivery Canada is headquartered in the heart of downtown Toronto, strategically located to serve our growing network of restaurants and customers across the Greater Toronto Area. Our modern office space is designed to foster innovation and collaboration.
Address
100 Queen St W, Toronto, ON M5H 2M9, Canada
Phone
Business Hours
Mon-Fri: 9:00 AM - 10:00 PM
Sat-Sun: 10:00 AM - 11:00 PM
Located in the historic St. Lawrence neighborhood, our office is easily accessible via the TTC, with ample parking available nearby. We welcome visitors and are happy to discuss partnerships or business inquiries in person.
Food Delivery Canada HQ
Downtown Toronto
Why Choose Our Support Team
Expert Team
Highly trained professionals with extensive knowledge of our platform and services
Fast Resolution
Quick turnaround times with solutions tailored to your specific situation
24/7 Availability
Extended hours to support your needs across different time zones
Continuous Support
Follow-up assistance to ensure your issue is completely resolved
Other Ways to Connect
Visit Our Help Center
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