Cookie Policy
At Food Delivery Canada Inc., we use cookies to enhance your browsing experience, personalize content, analyze website traffic, and deliver targeted advertising. This Cookie Policy explains what cookies are, how we use them, and your rights regarding cookie usage on our platform.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They contain information about your browsing activity and preferences. Cookies are widely used to make websites work more efficiently and to provide information to website owners. Each cookie typically contains a unique identifier, an expiration date, and information about the domain that created it. When you return to our website, your browser sends these cookies back to our servers, allowing us to recognize you and remember your preferences.
Types of Cookies We Use
Food Delivery Canada Inc. uses several categories of cookies to optimize your experience on our platform. Understanding these different types helps you make informed decisions about your cookie preferences.
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as user authentication, account security, shopping cart management, and payment processing. Without these cookies, our website would not work correctly, and you would not be able to place orders or access your account information. Essential cookies are always active and cannot be disabled without affecting site functionality.
- Session cookies for maintaining your login status
- Security tokens to protect your account
- Shopping cart data to store your selected items
- CSRF protection tokens for form submissions
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous data about page views, click patterns, and navigation flow. We use this information to identify and fix technical issues, optimize website performance, and improve overall user experience. Performance cookies do not identify you personally and are used solely for analytical purposes.
- Google Analytics cookies to track visitor behavior
- Page load time and performance metrics
- Error logging and debugging information
- A/B testing data to improve site features
Functional Cookies
Functional cookies remember your preferences and choices to provide a personalized experience. These include language preferences, dietary restrictions, favorite restaurants, saved addresses, and other customization settings. By storing this information, we can tailor our service to your specific needs and make your visits more convenient.
- Language and regional preferences
- Saved delivery addresses and payment methods
- Favorite restaurants and menu items
- User interface customization settings
- Notification preferences
Marketing and Advertising Cookies
These cookies are used to track your browsing habits and deliver personalized advertisements based on your interests and behavior. We partner with third-party advertising networks to display relevant promotions and special offers. Marketing cookies may also be used to measure the effectiveness of advertising campaigns and track conversion rates. These cookies may be set by our partners and are subject to their privacy policies.
- Behavioral tracking for targeted ads
- Retargeting cookies to show relevant promotions
- Social media integration cookies
- Campaign performance measurement
- Conversion tracking for advertising ROI
How We Use Cookies
Food Delivery Canada Inc. uses cookies for multiple purposes to enhance your experience and improve our services:
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Authentication and Security:
Cookies verify your identity and protect your account from unauthorized access. They maintain your login session so you don't have to re-enter credentials on every page.
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Order Management:
Cookies store information about items in your shopping cart, delivery preferences, and order history to streamline the checkout process.
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Personalization:
We remember your preferences, favorite restaurants, dietary restrictions, and language settings to provide a customized experience on each visit.
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Analytics and Improvement:
Cookies help us analyze user behavior, identify popular features, and optimize website performance to serve you better.
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Marketing and Promotions:
We use cookies to deliver personalized offers, track promotional effectiveness, and show you relevant advertisements based on your interests.
Third-Party Cookies
Our website may contain cookies from third-party service providers, including analytics platforms, advertising networks, and social media companies. These third parties use cookies to:
- Google Analytics: Analyze website traffic and user behavior to help us improve our services
- Facebook Pixel: Track conversions and enable targeted advertising on Facebook and Instagram
- Payment Processors: Securely process payments and prevent fraudulent transactions
- Advertising Networks: Deliver personalized ads across different websites based on your browsing history
- Social Media Platforms: Enable social sharing features and track social media interactions
These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use your data. We are not responsible for third-party cookies or their practices, though we strive to work only with reputable partners who respect user privacy.
Cookie Retention Period
Different cookies have different lifespans:
| Cookie Type | Duration | Description |
|---|---|---|
| Session Cookies | Until browser closes | Deleted when you close your browser; used for temporary session data |
| Persistent Cookies | Up to 2 years | Remain on your device until expiration; used for preferences and analytics |
| Essential Cookies | Variable (days to months) | Duration depends on security requirements and functionality needs |
| Marketing Cookies | Up to 1 year | Used to track advertising effectiveness and user interests |
Your Cookie Choices and Control
You have several options to control how cookies are used on your device:
Browser Settings
Most web browsers allow you to control cookies through your settings. You can choose to:
- Accept all cookies
- Reject all cookies
- Accept only essential cookies
- Delete cookies from your device
- Receive notifications when a website tries to set a cookie
Note: Disabling cookies may affect your ability to use certain features of our website, such as staying logged in or maintaining your shopping cart.
Cookie Consent Banner
When you first visit our website, we display a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your cookie preferences at any time by accessing the cookie settings in your account dashboard or contacting our support team.
Do Not Track (DNT)
Some browsers include a "Do Not Track" feature. While we respect this preference, we cannot guarantee that all third-party service providers will honor DNT requests, as this is not yet a standardized practice across the internet.
Opt-Out of Marketing Cookies
You can opt out of targeted advertising by:
- Visiting the Digital Advertising Alliance (DAA) opt-out page
- Using your browser's privacy settings to block third-party cookies
- Contacting us directly to request removal from marketing communications
Data Privacy and Security
We take your privacy and data security seriously. All cookies containing sensitive information are encrypted and transmitted over secure connections (HTTPS). We comply with applicable data protection regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR) where applicable. Cookies are stored securely on our servers, and we implement industry-standard security measures to prevent unauthorized access.
We do not sell your personal information to third parties. The data collected through cookies is used solely for the purposes outlined in this policy and our Privacy Policy. You can review our full Privacy Policy at privacy-policy.php for more information about how we handle your data.
International Users
If you are accessing our website from outside Canada, please note that our servers are located in Canada. By using our website, you consent to the transfer of your information to Canada and the use of cookies as described in this policy. Users in the European Union have additional rights under the GDPR, including the right to access, correct, and delete their personal data. If you are an EU resident, please refer to the GDPR-specific provisions in our Privacy Policy.
Changes to This Cookie Policy
Food Delivery Canada Inc. reserves the right to update this Cookie Policy at any time to reflect changes in our cookie practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website after changes become effective constitutes your acceptance of the updated Cookie Policy.
Contact Us About Cookies
If you have questions about our use of cookies, concerns about your privacy, or wish to exercise your rights regarding cookies and personal data, please don't hesitate to contact us. Our privacy and support team is available to assist you during business hours.
Get in Touch
Phone
+1-416-867-5309Mailing Address
Food Delivery Canada Inc.
100 Queen St W
Toronto, ON M5H 2M9, Canada
Business Hours
Monday - Friday: 9:00 AM - 10:00 PM
Saturday - Sunday: 10:00 AM - 11:00 PM
Related Policies
For more information about how we handle your data and your rights, please review our other important policies:
Privacy Policy
Learn how we collect, use, and protect your personal information across all our services.
Read Privacy Policy →Terms of Service
Review the terms and conditions that govern your use of Food Delivery Canada's platform.
Read Terms of Service →Last Updated: January 2024 | This Cookie Policy is effective immediately and supersedes all previous cookie policies. By using Food Delivery Canada's website and services, you acknowledge that you have read and understood this Cookie Policy.
Common Cookie Questions
Disabling all cookies will significantly impact your experience on our platform. You may not be able to log into your account, maintain your shopping cart, or access personalized features. We recommend keeping essential cookies enabled while managing your preferences for marketing and analytics cookies through our consent banner.
Cookies are generally safe when used properly. We use secure, encrypted connections (HTTPS) to transmit cookie data. However, cookies can be vulnerable if your device is compromised. We recommend keeping your browser and operating system updated, using strong passwords, and being cautious about which websites you visit to minimize security risks.
Yes, you can delete cookies at any time through your browser settings. Most browsers provide options to clear cookies, browsing history, and cached data. You can typically find this in your browser's Settings or Preferences under Privacy or History. Keep in mind that deleting cookies will log you out of your account and remove your saved preferences.
Note: New cookies will be created when you visit our website again unless you have configured your browser to block them.
You can opt out of targeted advertising through several methods:
- Adjust your cookie preferences using our consent banner
- Visit the Digital Advertising Alliance opt-out page
- Configure your browser to block third-party cookies
- Contact us directly to request removal from marketing lists
Please note that opting out does not mean you will see no ads; you will simply see less targeted advertising.
Cookies themselves do not track your physical location. However, we may use your IP address and location data (with your permission) to provide location-based services such as finding nearby restaurants and estimating delivery times. This is separate from cookie tracking. You can manage location permissions through your device and browser settings.
We review and update this Cookie Policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated to you via email or a prominent notice on our website. We recommend checking this policy periodically to stay informed about how we use cookies.