Customer Support Center
We're here to help you with any questions or concerns. Food Delivery Canada is committed to providing exceptional customer service and support across all your delivery needs.
Email Support
Send us an email anytime and our support team will respond within 24 hours during business days.
support@fooddeliverycanada.comPhone Support
Call our dedicated support team directly. We're available Monday to Friday 9:00 AM to 10:00 PM, and weekends 10:00 AM to 11:00 PM EST.
+1-416-867-5309FAQ & Resources
Browse our comprehensive FAQ section to find answers to common questions about orders, payments, and delivery.
View FAQCommon Support Topics
Order & Delivery Issues
- Understand estimated delivery times and delays
- Request refunds or replacements for damaged food
Payment & Billing
- Accepted payment methods and secure checkout process
- Troubleshooting payment failures and declined cards
- Understanding delivery fees and service charges
- Managing promo codes and discount applications
- Viewing billing history and receipts
Account & Security
- Creating and verifying your account
- Resetting forgotten passwords securely
- Two-factor authentication and account security
- Reporting suspicious activity or unauthorized access
Restaurant & Menu Issues
- Finding restaurants by cuisine or location
- Understanding restaurant hours and availability
- Dietary restrictions and allergen information
- Viewing restaurant ratings and customer reviews
- Reporting issues with restaurant quality or service
How We Help You
At Food Delivery Canada, we understand that excellent customer support is the foundation of trust and satisfaction. Our dedicated support team is trained to resolve issues quickly and efficiently, ensuring your experience with our platform is smooth and enjoyable.
Rapid Response Times
We prioritize urgent issues and aim to respond to all support requests within 24 hours during business hours.
Expert Solutions
Our support specialists are trained to handle complex issues and provide effective solutions tailored to your situation.
Proactive Communication
We keep you informed every step of the way, providing updates on your issue resolution and next steps.